This Privacy Policy explains how ok piso collects, uses, stores, shares, and protects personal information when you visit the website, register an account, make a PHP transaction, contact support, or use any ok piso gaming service.
We know privacy documents can feel heavy, so this policy uses straightforward Philippine English wherever possible. It tells you what ok piso needs, why we need it, how long records may be kept, and what choices you have. By using ok piso, you acknowledge the practices described below. This policy should be read together with the Terms and Conditions.
The detailed rules appear further down, but these three principles guide how ok piso handles information in daily operations.
ok piso collects information needed to provide an account, verify eligibility, process payments, settle gaming activity, prevent fraud, meet legal duties, and deliver requested support. ok piso does not collect personal details simply because they may be useful someday.
When ok piso requests data, the information is connected to a defined purpose. For example, identity details support age and account verification, while payment records allow ok piso to confirm deposits and withdrawals in Philippine pesos.
ok piso applies administrative and technical controls intended to reduce unauthorised access, loss, misuse, or disclosure. No online system can promise zero risk, but ok piso regularly reviews how player information is accessed and managed.
The sections below describe the information lifecycle from account registration to deletion or lawful retention.
This policy applies to anyone who visits okpiso.run, creates an ok piso account, logs in, joins a promotion, refers a friend, places a wager, plays an online casino game, deposits or withdraws money, or communicates with ok piso support.
The policy covers information handled directly by ok piso and information processed for ok piso by authorised service providers. It does not change the separate terms imposed by your bank, mobile wallet, internet provider, or device platform. You should review those providers' own privacy notices where applicable.
Using ok piso means information may be processed to deliver requested services and fulfil the agreement between you and ok piso. Certain processing may also be required to comply with Philippine law, protect players, investigate suspicious activity, or support legitimate platform operations.
The details collected depend on how you use ok piso. A visitor who reads a public page provides less information than a registered player completing identity verification or requesting a withdrawal.
Legal name, date of birth, residential address, email address, mobile number, nationality, and account username.
Government-issued identification details, proof of address, verification results, and related compliance records.
Deposit and withdrawal amounts, transaction references, payment channel, account-holder name, and limited payment identifiers.
Bets, game selections, outcomes, bonuses, account balances, session history, limits, and responsible gaming actions.
IP address, browser type, device category, operating system, language, log records, and approximate connection location.
Messages, complaint records, submitted documents, survey responses, and notes needed to resolve account questions.
ok piso does not need your mobile wallet password, full online banking password, or one-time password. Never send these credentials to ok piso or to anyone claiming to represent the platform.
Most information comes directly from you. This happens when you complete the ok piso registration form, update your profile, make a payment, enter a promotion, set a gaming limit, request account support, or submit identity documents.
Some information is generated automatically as you use ok piso. This includes security logs, game records, transaction timestamps, browser details, and session activity. These records help ok piso run the website, investigate errors, maintain account security, and understand whether pages work correctly on common Philippine mobile devices.
ok piso may also receive confirmation data from payment processors, identity verification providers, banks, or fraud-prevention services. Such information is used only where reasonably necessary for account administration, transaction processing, legal compliance, or platform protection.
ok piso processes player information for specific operational, contractual, security, and legal purposes. These purposes include:
ok piso does not sell player information to unrelated organisations for their own advertising. ok piso also does not use sensitive verification documents for purposes unrelated to account security, compliance, or the service you requested.
Payments may be available through GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfer, BDO, BPI, UnionBank, and Visa or Mastercard cards. The methods shown inside an ok piso account may vary according to transaction type, availability, and verification status.
When you use a payment channel, ok piso records transaction information needed to confirm the deposit or withdrawal, reconcile your balance, handle a reversal, and investigate a disputed payment. ok piso generally does not store complete card credentials when a secure payment processor handles the transaction.
Before a withdrawal or when account activity requires further review, ok piso may ask for identity documents. Verification helps confirm that the account belongs to an adult player, that the payment method is in the player's name, and that funds are not being transferred through ok piso for an unlawful purpose.
Security reminder: ok piso will not ask you to disclose a GCash MPIN, Maya password, banking password, complete card security code, or one-time password. If someone asks for these details, do not provide them.
ok piso may use cookies and similar browser storage to keep you signed in, remember basic preferences, protect account sessions, measure page performance, and identify unusual access patterns. Essential cookies support functions such as authentication and cannot always be disabled without affecting the service.
Performance information helps ok piso understand whether a page loads properly, whether navigation works on mobile, and whether technical errors affect players. Where consent is required for a non-essential cookie, ok piso will provide an appropriate choice.
You can manage cookies through your browser settings. Blocking all cookies may prevent login, account verification, cashier functions, or gaming sessions from working as intended. Clearing cookies may also sign you out of ok piso.
ok piso may share limited personal information with carefully selected service providers that perform necessary functions on behalf of the platform. These providers may support payment processing, identity verification, hosting, cybersecurity, game delivery, fraud prevention, customer support, or professional auditing.
Providers receive only the information reasonably needed for their assigned role and are expected to protect it. They are not authorised to use ok piso player information for unrelated marketing.
ok piso may disclose records when required by Philippine law, a valid court order, or an authorised regulatory request. Information may also be disclosed where necessary to investigate fraud, protect player funds, defend legal rights, prevent harm, or enforce the Terms and Conditions.
If the ok piso business undergoes a lawful reorganisation, acquisition, or transfer, relevant information may move to the successor organisation subject to appropriate confidentiality and privacy safeguards.
ok piso uses layered safeguards designed to protect personal records against unauthorised access, alteration, disclosure, destruction, and accidental loss. These safeguards include controlled staff access, account authentication, security monitoring, protected connections, operational reviews, and incident response procedures.
Access is limited according to job responsibility. Staff and service providers should only view data required for their work. ok piso reviews suspicious login and payment patterns and may temporarily restrict an account while an unusual event is investigated.
You also have an important role. Use a unique password for ok piso, keep your device locked, log out on shared devices, and never share verification codes. If you believe another person has accessed your account, change your password and contact support@okpiso.run promptly.
No website, app, or storage system is completely immune from risk. If a security incident creates a meaningful risk to affected players, ok piso will assess the event, take reasonable containment steps, and issue notifications where required by applicable law.
ok piso keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period when required by law, accounting obligations, fraud prevention, dispute handling, or responsible gaming controls.
Closing an ok piso account does not always result in immediate deletion. Transaction records, identity verification outcomes, self-exclusion records, complaint history, and evidence connected to suspected fraud may need to be retained after closure. Retaining these records helps ok piso answer lawful requests, resolve disputes, prevent duplicate accounts, and avoid reopening a self-excluded account.
When information is no longer required, ok piso will take reasonable steps to delete it, anonymise it, or place it beyond routine operational use.
Subject to applicable law and any valid exceptions, you may ask ok piso about the personal information held in relation to your account. You may also request correction of inaccurate details, object to certain processing, withdraw optional consent, or request deletion where ok piso has no legal or operational reason to retain the information.
Ask whether ok piso processes your personal information and request a suitable copy of eligible records.
Ask ok piso to update inaccurate or incomplete profile details after appropriate identity checks.
Request deletion where retention is no longer necessary and no legal exception applies.
Object to eligible processing based on your circumstances, including certain direct marketing activity.
Ask ok piso to limit eligible processing while an accuracy or privacy concern is reviewed.
Raise a privacy concern with ok piso and receive a reasonable review of the matter.
To protect your information, ok piso may need to verify your identity before completing a privacy request. A request may be declined or limited where disclosure would affect another person's rights, undermine fraud prevention, conflict with a legal obligation, or expose confidential security information. If a request cannot be completed, ok piso will provide an explanation where permitted.
With your permission or where otherwise allowed, ok piso may send account-relevant promotions through the contact details connected to your profile. These messages may cover bonuses, new games, referral opportunities, or other ok piso services.
You can adjust eligible marketing preferences through your account or ask ok piso support to stop optional promotional communication. Service messages may still be sent when necessary. These include security warnings, transaction confirmations, policy updates, responsible gaming notices, and important account information.
Players under active self-exclusion should not receive promotional messages during the exclusion period. If you receive one by mistake, notify ok piso so the communication setting can be reviewed.
ok piso is intended only for adults who meet applicable eligibility requirements. A person under 18 must not register, deposit, play, or use another person's ok piso account.
If ok piso learns that an account belongs to an underage person, the account may be suspended while the facts are reviewed. Where appropriate, information will be deleted unless retention is required for legal, security, financial, or safeguarding reasons.
Parents and guardians should keep account credentials, payment apps, bank details, and devices secure. If you believe a minor has gained access to an ok piso account, change the password immediately and contact support@okpiso.run.
ok piso may update this Privacy Policy when services, technology, legal duties, or information practices change. The current version will be published on this page with an updated effective or revision date.
Where a change materially affects how existing player information is handled, ok piso may provide an additional account notice or email. Continued use of ok piso after an update means the revised policy applies from its stated effective date, subject to rights provided by law.
Players should review this page occasionally, especially after receiving a policy notice. Previous consent will not be stretched to cover a substantially different optional purpose where fresh consent is legally required.
For questions, correction requests, access requests, or privacy complaints, contact ok piso at support@okpiso.run. Please write from the email address registered to your account and explain the request clearly. Do not include a password, MPIN, one-time password, or complete card information.
ok piso may request reasonable proof of identity before discussing account records. This prevents someone else from using a privacy request to obtain your information. Complex matters can take longer to review, particularly when payment records, fraud controls, or information held by a service provider must be checked.
If your concern involves gaming limits or self-exclusion rather than data handling, visit the Responsible Gaming page. For general account rules, read the Terms and Conditions. ok piso aims to address every legitimate concern fairly, securely, and without unnecessary delay.
Review this policy, use a strong account password, and keep your payment credentials private. When you are ready, create an ok piso account or sign in to manage your existing account details.