ok piso Terms and Conditions — Rules Every Player Should Know

To open and maintain an ok piso account, you must meet all of the following requirements at the time of registration and throughout your use of the platform:

• You are at least eighteen (18) years of age. ok piso is strictly an adult platform. Players who are found to be underage will have their accounts closed and any balance forfeited.
• You are accessing the platform from a jurisdiction where online gaming is permitted under applicable law. It is your responsibility to verify this before registering.
• You are not a current employee, contractor, or immediate family member of an employee or contractor of ok piso or its affiliated entities.
• You are acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You have not previously had an ok piso account suspended or permanently closed for a policy violation.

Each player is permitted to hold one (1) ok piso account only. Creating multiple accounts — whether under the same name, address, device, payment method, or IP address — is a violation of these terms and may result in the closure of all associated accounts and forfeiture of any balances held.

When registering, you agree to provide accurate, complete, and current information. This includes your legal name, date of birth, valid email address, and a working mobile number registered in your name. You are responsible for keeping this information up to date through your account settings.

ok piso may conduct identity checks and cross-reference the details you provide against third-party verification services. If significant discrepancies are found, ok piso reserves the right to restrict account activity pending clarification.

Account credentials — your username and password — are personal to you. ok piso staff will never ask for your password by email, chat, or phone. Do not share your credentials with any other person.

All ok piso account balances are denominated in Philippine pesos (PHP / ₱). Deposits are accepted through the local payment channels displayed in your account cashier section. Available options may include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, BDO Online Banking, BPI Online Banking, UnionBank Online, and Visa or Mastercard debit or credit cards.

Deposits must originate from a payment account or card registered in your own name. ok piso does not accept funds from third-party sources. Any deposit identified as originating from a third-party account may be reversed and the corresponding transaction flagged for review.

Minimum and maximum deposit amounts are displayed in the cashier at the time of transaction. ok piso does not charge a deposit fee, but your payment provider may apply their own charges — check your provider's fee structure independently.

Deposited funds are available for gaming once the transaction is confirmed. Processing times vary by payment method. If a deposit does not appear in your account within the expected timeframe, do not submit a duplicate — contact support through the official channel with your transaction reference number.

Withdrawals may only be processed to a payment account or card registered in the same name as the ok piso account. ok piso does not process withdrawals to third-party accounts under any circumstances.

Before your first withdrawal, ok piso may require completion of identity verification, including submission of a government-issued ID and proof of address. This is a standard requirement and is not a reflection of account standing. Verification requirements must be met before any withdrawal can be processed.

Withdrawals are processed to the same payment channel used for the most recent deposit where technically possible. If the original channel is unavailable, ok piso will use an alternative method at its discretion and notify you accordingly.

Processing times for withdrawals depend on the payment channel selected. Bank transfers typically take one to three working days. Digital wallet withdrawals may be faster. ok piso aims to process approved withdrawal requests promptly, but cannot guarantee specific timelines due to third-party processing factors.

Only funds that represent a freely withdrawable balance — meaning deposited funds and confirmed winnings that are not subject to outstanding bonus wagering requirements — are eligible for withdrawal. Bonus credit cannot be withdrawn directly; only winnings derived from completed bonus wagering may become withdrawable in accordance with the applicable promotion terms.

ok piso may offer promotional bonuses including deposit match bonuses, free spins, cashback, and referral rewards from time to time. Each promotion is subject to its own specific terms, which are published on the relevant offer page. These Terms and Conditions set the general framework that all promotions operate within.

Wagering requirements: Most bonuses carry a wagering requirement before any winnings derived from bonus credit become withdrawable. The applicable multiplier and eligible games are stated in each offer's terms. Spins or bets placed on games not listed as eligible will not count toward wagering completion.

Maximum stake: When a bonus is active on your account, a maximum stake per round or per bet may apply. Placing bets that exceed this limit while a bonus is active may result in the bonus being voided without compensation.

Expiry: Bonuses expire if wagering requirements are not completed within the stated period. Expired bonus credit and any associated winnings are automatically removed from the account balance.

Bonus abuse: ok piso takes a considered approach to promotions and expects players to engage with them in good faith. Actions that constitute bonus abuse — including but not limited to creating multiple accounts to claim the same offer, placing offsetting bets to complete wagering without genuine risk, or using automated tools — will result in bonus forfeiture and may lead to account suspension.

All games available on ok piso use certified random number generation or are settled according to real-world event outcomes as applicable. Game results are final once confirmed by the platform. ok piso does not alter results after the fact and does not guarantee any specific outcome for any player.

In the event of a technical failure that affects the outcome of a game round — such as a disconnection during a live bet, a slot session that terminates mid-spin, or a system error that prevents normal settlement — ok piso will resolve the matter according to the following principle: where a result can be determined with certainty from available data, that result stands; where it cannot, the bet stake is returned to the player's account. This decision is made at ok piso's discretion and is final.

Void bets and refunds do not count toward bonus wagering requirements. If a bet is voided for any reason, the corresponding stake is returned to the balance from which it was originally placed.

It is your responsibility to understand the rules, RTP, and volatility information for each game before playing. This information is available within each game's information panel. ok piso does not provide financial advice and does not recommend specific games, bet sizes, or playing strategies.

The following actions are strictly prohibited on ok piso. Engaging in any of them may result in immediate account suspension, permanent closure, and forfeiture of balance:

• Registering more than one account for the same person, household, device, IP address, or payment method.
• Providing false, incomplete, or misleading information during registration or verification.
• Depositing or withdrawing funds through payment accounts that are not registered in your own name.
• Using the platform to launder money or process funds obtained through illegal means.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated tools, bots, scripts, or software to interact with the platform in place of manual human play.
• Exploiting software bugs, glitches, or unintended system behaviour for financial gain. Any such exploitation must be reported to ok piso support immediately.
• Engaging in any form of threatening, abusive, or harassing behaviour toward ok piso staff or other players.
• Allowing or permitting a person under the age of 18 to access your ok piso account.

ok piso cooperates with relevant authorities in the Philippines in cases involving suspected fraud or illegal activity. This includes sharing account and transaction information as required by law.

You are solely responsible for maintaining the security of your ok piso login credentials. ok piso recommends using a strong, unique password that is not shared with any other platform or service. Enable any two-factor authentication options available in your account settings.

If you believe your account has been accessed by someone other than yourself, change your password immediately and contact ok piso support through the official email channel. ok piso cannot be held responsible for losses resulting from unauthorised access to an account where the account holder failed to take reasonable security precautions.

ok piso staff will never ask for your password, full card number, or OTP via any communication channel. If you receive a message claiming to be from ok piso and requesting this information, do not respond — report it to support immediately.

The collection, use, and protection of your personal information is governed by the ok piso Privacy Policy, which forms part of these Terms and Conditions. By creating an ok piso account, you also agree to the Privacy Policy.

ok piso collects only the personal data necessary to operate the platform, process transactions, verify identities, comply with legal obligations, and communicate with you about your account. Your data is not sold to third parties for marketing purposes unrelated to ok piso.

ok piso is committed to providing an entertainment environment that supports responsible gaming. Gaming should always be a leisure activity conducted within a budget you can genuinely afford to spend on entertainment — separate from money needed for everyday expenses, savings, or financial obligations.

ok piso provides practical responsible gaming guidance through the Responsible Gaming page. Resources there include guidance on setting session budgets, recognising warning signs, and where to seek help if gaming habits are causing concern.

Players may request account restrictions — including deposit limits, session time limits, or self-exclusion — by contacting ok piso support. Self-exclusion requests will be processed promptly and, once confirmed, cannot be reversed for a minimum cooling-off period. During a self-exclusion period, ok piso will not send promotional communications to the excluded account.

ok piso is an adults-only platform. If you are aware that a minor has accessed your account, close the session immediately, change your password, and contact support.

ok piso reserves the right to suspend or permanently close any account, with or without prior notice, where there is reasonable suspicion or evidence of any of the following: a breach of these Terms and Conditions; suspected fraudulent activity; verification failure; or a legal or regulatory requirement to do so.

Where an account is closed due to a policy violation, any bonus balance and any winnings derived from bonus credit that was obtained or used in violation of these terms will be forfeited. Deposited funds that are confirmed as legitimately owned by the account holder will be returned after any outstanding investigation is resolved, subject to applicable legal requirements.

You may also request voluntary account closure at any time by contacting ok piso support. Before closure, any withdrawable balance should be withdrawn. ok piso will process voluntary closure requests promptly. Accounts closed voluntarily remain eligible for re-registration after a reasonable period, subject to eligibility requirements at that time.

ok piso provides its platform on an "as is" basis and does not warrant that the platform will be available without interruption at all times. Scheduled maintenance, technical issues, or circumstances beyond ok piso's reasonable control may cause temporary unavailability.

To the fullest extent permitted by applicable Philippine law, ok piso's liability to any player for any claim arising from the use of the platform is limited to the net deposited amount in the player's account at the time the claim arose. ok piso is not liable for consequential, indirect, or incidental losses including — but not limited to — lost winnings resulting from a technical fault that is beyond ok piso's control.

Nothing in these terms excludes liability that cannot legally be excluded under Philippine consumer protection law.

ok piso may update these Terms and Conditions from time to time to reflect changes in the platform, applicable law, or operational requirements. When material changes are made, ok piso will notify registered players by email using the address on their account, and will update the effective date at the top of this page.

Continued use of the ok piso platform after the effective date of any update constitutes acceptance of the revised terms. If you do not agree with a material change, you may close your account by contacting support before the effective date of the revision.

It is your responsibility to review this page periodically. ok piso recommends checking the Terms and Conditions whenever you receive a notification of an update.

If you have a question about these Terms and Conditions or your ok piso account, the primary contact channel is email at support@okpiso.run. When contacting support, include the email address registered to your account so your identity can be verified promptly.

If you have a dispute about a specific game result, transaction, or promotional settlement, please contact support within thirty (30) days of the event in question. ok piso will acknowledge your query within a reasonable timeframe and provide a response once the matter has been reviewed.

ok piso aims to resolve all player disputes fairly and transparently. Decisions on account-level matters are made by reviewing available data and applying these terms consistently. If you remain unsatisfied after ok piso's final response, you may escalate the matter through applicable dispute resolution channels in the Philippines as permitted by law.